Home > Refund Policy
We strive to provide the best IPTV service possible. If you're not satisfied, please review our refund policy below.
Refund Request Timeline
Refund requests must be submitted within 24 hours of purchase
Approved refunds will be processed within 5–7 business days
Eligible Refund Conditions
The service does not function properly and our support team cannot resolve the issue
Technical issues on our end that prevent service delivery
Non-Refundable Situations
- Device incompatibility (customer responsibility to check compatibility)
- Internet or ISP issues causing buffering or connectivity problems
- Incorrect app setup by the user
- Partial usage of service or change of mind
- Trial subscriptions (free or low-cost trials are non-refundable)
- Violation of Terms of Service
- Request submitted after 24-hour window
How to Request a Refund
- Contact our support team within 24 hours of purchase
- Provide your order number and account details
- Explain the issue you're experiencing
- Allow our support team to attempt to resolve the issue
- If the issue cannot be resolved, your refund will be processed
Agreement to Policy
By purchasing our service, you agree to this refund policy. We recommend reading this policy carefully before making a purchase. If you have any questions, please contact our support team before completing your order.
Contact Support
For refund requests or questions about our policy:
- Email: support@blgxstream.com
- Phone: +1 (555) 123-4567
- Live Chat: Available on our website 24/7
- WhatsApp: Available for instant support
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